Sorry for the trouble you have with the plugin, from our tests and from what other users tested, everything seems to work but since each WP installation is unique, I’m doind my best to help everyone.
Anyway, first of all, I would like to know what the error was if you managed to find out. Second, in order to help you debug this, I’ll need to work on your installation and figure out what the problem might be. This means that I’ll need temporary access to your WP admin and FTP. If you can grant me access, please contact me from my CodeCanyon profile page here: http://codecanyon.net/user/cboiangiu
Please let me know, thank you.